Privacy Policy for Resolvr

Last Updated: October 24, 2026
Effective Date: October 24, 2026

Welcome to Resolvr ("we," "our," or "us"), operated by Resolvr- Property management. We respect your privacy and are committed to protecting the personal data and content you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our application, website, and related AI-powered services (collectively, the "Service").

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

1. Information We Collect

We collect information directly from you, automatically through your use of the Service, and through third-party services.

A. Information You Provide to Us

  • Account Information: Name, email address, username, password, profile details, and billing information (if using paid tiers).
  • User Input & Content (AI Prompts): Text prompts, queries, questions, audio recordings, uploaded images, documents, files, or code snippets you submit to our AI features.
  • Communications: Messages, feedback, and customer support inquiries you send to us.

B. Information Collected Automatically

  • Device & Usage Data: IP address, browser type, operating system, device identifiers, app version, pages viewed, features used, and timestamps.
  • Cookies & Tracking Technologies: We use cookies, web beacons, and local storage to keep you logged in, save preferences, and analyze app performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide AI Features: To process your prompts, generate AI responses, and deliver the core functionality of the Service.
  • To Maintain and Improve the Service: To monitor performance, fix bugs, develop new features, and optimize user experience.
  • To Manage Accounts & Billing: To authenticate users, process payments, and issue invoices.
  • For Security and Compliance: To detect abuse, prevent fraud, enforce our Terms of Service, and comply with legal obligations.
  • To Communicate with You: To send system updates, security alerts, customer support responses, and service-related notices.

3. Artificial Intelligence & Data Processing

A. AI Infrastructure & Third-Party Model Providers

To deliver our AI features, our AI system is connected with and routed through Cloudflare (utilizing Cloudflare edge infrastructure and security services) and processed using third-party AI APIs (such as Cloudflare Workers AI, OpenAI, Google Gemini, Anthropic, or Microsoft Azure OpenAI).

  • Your data is transmitted securely via encrypted connections (HTTPS/TLS) and protected through Cloudflare edge security and DDoS mitigation.
  • Our integration utilizes enterprise/commercial API terms where your inputs and outputs are NOT used to train foundation models without your explicit consent.

B. User Content Ownership

  • You retain all ownership rights to the prompts and content you submit ("Input").
  • Subject to applicable laws and our Terms of Service, you own the resulting generated responses ("Output").

C. Human Review

We do not routinely monitor private conversations. However, limited samples of anonymized interactions may be reviewed solely for trust, safety, and abuse prevention purposes.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only under the following circumstances:

  1. Service Providers: With trusted vendors who provide hosting, database management, network security and AI infrastructure (including Cloudflare), payment processing (e.g., Stripe), customer support, and analytics.
  2. Legal Requirements: When required by law, subpoena, court order, or governmental regulations.
  3. Protection of Rights: To protect the safety, security, and rights of Resolvr- Property management, our users, or the public.
  4. Business Transfers: In connection with any merger, acquisition, sale of assets, or bankruptcy.

5. Data Retention and Security

  • Retention: We retain your account data and chat history for as long as your account is active or as necessary to provide services. You can delete your chat history or request account deletion at any time.
  • Security: We implement industry-standard technical and organizational security measures (including TLS encryption in transit, AES encryption at rest, and Cloudflare security/firewall protection) to protect your personal data from unauthorized access, disclosure, or destruction.

6. Your Rights and Choices

Depending on your jurisdiction (such as under GDPR or CCPA/CPRA), you may have the following rights:

  • Access & Portability: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request the permanent deletion of your account and associated prompt history.
  • Opt-Out: Disable analytics cookies or opt out of promotional communications.

To exercise any of these rights, please contact us at jeremiah.claybrooks@gmail.com.

7. Children's Privacy

Our Service is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately so we can remove the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the new policy within the app and updating the "Last Updated" date at the top.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: